Shipping policy

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.
During peak seasons or sales, processing times may take slightly longer.

For customized products, please allow an additional 2 business days for preparation before shipment.

Estimated Delivery Time

Once your order has been processed and shipped, the estimated delivery time is typically:

  • United States: 7–20 business days

Delivery times may vary depending on the shipping destination and local postal services.

Please note that business days do not include weekends or public holidays.

Tracking Your Order

Once your order is shipped, you will receive an email with a tracking number and a link to monitor your shipment’s progress.
If you do not receive your tracking information within 5 business days, please contact us at Packtohomee@gmail.com.

Lost, Delayed, or Stuck Packages

All Pack To Home orders are shipped with insured shipping and handling.

In rare cases where your order is stuck in transit, delayed at customs, or lost by the carrier, please reach out to us immediately. While postal delays are beyond our control, we will do our best to resolve the issue promptly.

If your package cannot be located, we will resend your order with priority shipping and full tracking (if applicable).

For more details on refunds and replacements related to shipping issues, please review our Return & Refund Policy.

Wrong Address Disclaimer

Customers are responsible for providing the correct shipping address during checkout.
If you realize you entered an incorrect address, please contact us within 24 hours of placing your order. Once your order has been shipped, we cannot make address changes or issue refunds for incorrectly provided addresses.

Customs and Import Duties

Pack To Home is not responsible for any customs fees, taxes, or import duties that may apply to your order.
Any charges incurred during or after shipping are the responsibility of the customer.

Contact Us

If you have any questions about your order or shipping status, please contact our support team at: Packtohomee@gmail.com